Kontakta Support
We're here to help. Choose the best way to reach us.
Support Policy
Volta provides two levels of support to ensure your Lawn Companion operates at its best:
Remote Support (Volta Direct)
Volta's remote support team handles:
- Software updates and configuration
- Scheduling and mowing zone adjustments
- App and connectivity troubleshooting
- Lawn Intelligence insights and tuning
- General questions and account management
Local Service (Authorized Dealers)
For physical hardware matters, Volta partners with authorized local service dealers who handle:
- Hardware repairs and component replacements
- Battery service
- Physical inspection and diagnosis
- Base station installation assistance
How to Reach Us
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In-App Support
The fastest way. Open the Volta app and tap "Support" for real-time help.
Before Contacting Support
Många vanliga problem kan lösas snabbt. Prova dessa steg först:
- Kolla FAQ — svar på de vanligaste frågorna
- Starta om roboten — en omstart kan lösa många tillfälliga problem
- Kolla appen — felkoder och statusmeddelanden ger diagnostisk vägledning
- Kontrollera basstationen — säkerställ strömförsörjning och fri väg