SUPPLEMENTAL CCPA PRIVACY POLICY

 As mentioned in our other privacy disclosures, we don’t sell your personal information, but the privacy laws of California, including the California Consumer Protection Act of 2018 (“CCPA”), require us to provide some information about our data processing practices to California residents.

If you are a resident of California, this Supplemental CCPA Privacy Policy applies to you. However, this Privacy Policy does not reflect our collection, use or disclosure of California residents’ personal information where an exception under the CCPA applies.

  1. YOUR PERSONAL INFORMATION: RIGHT TO KNOW, REQUEST DELETION, AND OPT-OUT

     As a California resident, you have the right to request that we disclose what personal information we collect, use, and disclose about you specifically (“right to know”), and the right to ask that it be deleted. To submit a request to exercise the right to know or to delete, please submit a request, with the details you would like to know or delete, by email to privacy@volta.ai and include “California Request to Know or Delete” in the subject line, or by mail to ATTN: Privacy/Legal, Volta Robots s.r.l., Via Carducci 32, 20123 Milano

     We may need to verify your identity, and/or ask you to confirm your request. If we deny your request, we will explain why.

     You also have the right to opt-out of the sale of your personal information by a business. We do not sell personal information, so there is no need to opt-out. We do not have actual knowledge that we sell the personal information of minors under 16 years of age.
  2. RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A CONSUMER’S PRIVACY RIGHTS

     You have a right not to receive discriminatory treatment by us for the exercise of your privacy rights under the CCPA.
  3. RIGHT TO BE INFORMED OF FINANCIAL INCENTIVES

     We do not currently offer any financial incentives in exchange for the retention or sale of California residents’ personal information.
  4. AUTHORIZED AGENT

     You can designate an authorized agent to make a request under the CCPA on your behalf if your authorized agent is a natural person or a business entity registered with the Secretary of State of California, and you sign a written declaration that you authorize the authorized agent to act on your behalf.

     If you use an authorized agent to submit a request under the CCPA, please have the authorized agent take the following steps in addition to the steps described in Section 1 above: (1) Mail a notarized copy of your written declaration authorizing the agent to act on your behalf to the address listed below (we will reimburse you for the costs of notarizing the declaration and mailing it to us if you provide a receipt showing the costs paid and they are reasonable); and (2) Provide any information we request from you to verify your identity and that you provided the authorized agent permission to submit a request under the CCPA on your behalf.
  5. WHAT WE COLLECT

    Collection of Personal Information

    We have set out below the categories of personal information we have collected about California residents in the past 12 months as well as the sources, business or commercial purposes, and categories of third parties with whom we shared the personal information. We collect this information directly from California residents who use our website or subscribe for our services. Category of personal information
    Name; Title; Username or similar identifier;  Account Password; Delivery/service address; Email address; Telephone number; Details of products and services customers have purchased from us; Customer service requests, interests, preferences, feedback and survey responses.Corresponding reference to category of personal information under CCPA definition of personal information (Cal. Civ. Code § 1798.140(o)(1))
    (A) Name; (A) Name; (A) Unique personal identifier; (B) Signature; (A) Postal Address;
    (A) Email Address; (B) Telephone Number; (D) Records of products or services purchased; (D) Commercial information; (D) Tendencies; (H) Electronic information

    Business or commercial purposes for which information was collected
    To process and deliver customer orders; To manage payments, fees and charges
    To manage our relationship customers, such as communicating with them about our goods and services, providing customer service, and notifying them of changes to our terms or privacy policy;  To administer and protect our business and services, including troubleshooting, and performing data analysis, testing, system maintenance, support, reporting and hosting of data; To detect, prevent, or otherwise address fraud, security or technical issues, including by monitoring and enforcing compliance with our terms of use, appropriate use policies, and privacy policies; To defend our interests in the event of a dispute; To comply in good faith with applicable laws, legal processes, and lawful government requests; To understand what may be of interest to a customer
    To deliver relevant news, offers and other content to a customer and measure and understand the effectiveness of the content; To ask and enable a customer to take a survey.

    Category of third parties with whom we shared the personal information
    Service providers that process personal information solely on our behalf and which are subject to data security measures

CONTACT FOR MORE INFORMATION

If you have questions or concerns regarding our privacy policy or practices, you may contact us using the following details:
Email address: privacy@volta.ai
Postal address: ATTN: Privacy/Legal, Volta Robots s.r.l., Via Carducci 32, 20123 Milano