Política de Privacidad

Última actualización: Febrero 2026

1. Resumen

Volta Lawn Intelligence Inc. ("Volta," "we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile app, and the Lawn Companion device (collectively, the "Services").

This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set out in Section 8 ("Your Rights and Choices").

2. Privacy by Physics

El Lawn Companion usa una cámara orientada hacia abajo que solo captura datos agronómicos — césped, suelo, morfología vegetal a nivel del suelo. Es físicamente incapaz de capturar rostros, propiedades vecinas o datos personalmente identificables.

3. Datos que recopilamos

Datos agronómicos

Recopilados por la cámara orientada hacia abajo y los sensores del robot:

  • Imágenes de la superficie del césped (hierba, suelo, objetos a nivel del suelo)
  • Métricas de patrones de crecimiento
  • Datos de mapeo espacial (límites de propiedad, posiciones de obstáculos)
  • Condiciones ambientales (temperatura, detección de lluvia)

Telemetría del robot

  • Estado de batería y ciclos de carga
  • Datos de sesión de corte (área cubierta, duración)
  • Salud del dispositivo y métricas de rendimiento

Datos de cuenta

  • Nombre y dirección de correo electrónico
  • Dirección de la propiedad y ubicación del servicio
  • Plan de suscripción e información de pago

3.4 Datos del sitio web

  • Análisis web estándar (vistas de página, datos de sesión)
  • Datos de cookies (ver nuestra Política de Cookies)

4. Cómo usamos los datos

  • Proporcionar y mejorar tu servicio de cuidado del césped
  • Construir y refinar el modelo espacial de tu césped
  • Contribuir a Fleet Intelligence (agregado, anonimizado)
  • Soporte al cliente y comunicación
  • Facturación y gestión de cuenta
  • Investigación y desarrollo
  • Detecting and preventing fraud, abuse, or violations of our Terms of Service
  • Complying with legal obligations

5. Fleet Intelligence y datos agregados

Los datos del césped se agregan a través de la flota de Volta para mejorar la plataforma Lawn Intelligence. Estos datos agregados son anonimizados y no pueden rastrearse a propiedades individuales.

6. Compartición de datos

No vendemos información personal. Podemos compartir datos con:

  • Distribuidores de servicio autorizados (para servicio de hardware de tu equipo)
  • Proveedores de infraestructura cloud (para procesamiento de datos)
  • Fuerzas del orden (cuando sea legalmente requerido)
  • Analytics providers — to improve app and service performance (using anonymized or aggregated data where possible)
  • Law enforcement or regulatory authorities — when required by law, court order, or to protect the safety of our users or the public
  • Successors in a corporate transaction — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction; we will notify you via app or email before your data becomes subject to a different privacy policy

8. Seguridad

We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption in transit and at rest — All data transmitted between your device, the Lawn Companion, and our servers is encrypted using industry-standard TLS. Stored data is encrypted at rest using AES-256.
  • Access controls — Access to personal data is restricted to Volta employees and contractors who require it to perform their job functions, governed by the principle of least privilege.
  • Data minimization — We collect only the data necessary to deliver and improve our Services, and we do not retain it longer than necessary.
  • Security monitoring — We operate continuous monitoring and alerting systems to detect unauthorized access or anomalous activity.
  • Retention periods — Agronomic and operational telemetry is retained for the duration of your active subscription, plus up to 12 months thereafter. Account information is retained for up to 3 years after account closure.
  • Incident response — In the event of a data breach that affects your personal data, we will notify you in accordance with applicable law, including within 72 hours where required under GDPR.

Despite these measures, no system is perfectly secure. We encourage you to use a strong, unique password for your Volta account and to contact us immediately at support@volta.ai if you suspect unauthorized access.

6. Tus derechos

Depending on where you live and the laws that apply in your country or state of residence, you may have the following rights regarding your personal data.

To exercise any of the rights below, you or an authorized agent may submit a request by emailing support@volta.ai with the subject line "Privacy:" followed by your request.

Right to Know

You have the right to know what categories of personal data Volta collects about you, the purposes for which it is used, and the categories of third parties with whom it is shared.

Right to Access & Data Portability

You have the right to request a copy of the personal data we hold about you, including in a portable, machine-readable format where applicable.

Right to Deletion

You have the right to request deletion of your personal data. You may also delete individual mowing sessions and lawn maps directly within the app; these will be removed from our systems within 30 days.

Right to Correction

You have the right to request correction of inaccurate personal data we hold about you. You can update most account information directly in the app settings.

Right to Object or Restrict Processing

You have the right to object to, or request restriction of, certain types of processing of your personal data, including direct marketing.

Right to Withdraw Consent

Where our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time.

GDPR (EEA & UK Residents)

If you are located in the European Economic Area or the United Kingdom, you have additional rights under GDPR or UK GDPR, including the right to lodge a complaint with your local supervisory authority.

Where Volta transfers your personal data outside the EEA or UK, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

CCPA (California Residents)

If you are a California resident, you have rights under the CCPA, including the right to know, delete, and opt out of the sale of personal information. Volta does not sell personal information. We will respond to requests within 45 days.

Other U.S. State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable consumer privacy laws have rights similar to those described above. Please contact us at support@volta.ai to exercise your rights.

9. Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided personal data to us, please contact us and we will promptly investigate and delete the data if appropriate.

9. Cambios en esta política

Podemos actualizar esta política de privacidad. Los suscriptores serán notificados de cambios materiales por correo electrónico y notificación en la app.

10. Contacto

Para consultas relacionadas con la privacidad, contacta

Volta Lawn Intelligence Inc.
support@volta.ai
Página de contacto

We aim to respond to all privacy inquiries within 30 days.