Contact Support
We're here to help. Choose the best way to reach us.
Support Policy
Volta provides two levels of support to ensure your Lawn Companion operates at its best:
Remote Support (Volta Direct)
Volta's remote support team handles:
- Software updates and configuration
- Scheduling and mowing zone adjustments
- App and connectivity troubleshooting
- Lawn Intelligence insights and tuning
- General questions and account management
Local Service (Authorized Dealers)
For physical hardware matters, Volta partners with authorized local service dealers who handle:
- Hardware repairs and component replacements
- Battery service
- Physical inspection and diagnosis
- Base station installation assistance
How to Reach Us
📱
In-App Support
The fastest way. Open the Volta app and tap "Support" for real-time help.
Before Contacting Support
Many common issues can be resolved quickly. Try these steps first:
- Check the FAQ — answers to the most common questions
- Restart the robot — power cycle can resolve many temporary issues
- Check the app — error codes and status messages provide diagnostic guidance
- Verify base station — ensure power connection and clear approach path